Privacy Statement (UK)

Last updated: October 15, 2025

This Privacy Policy explains how Luxury Chauffeur Solutions Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website https://luxurychauffeursolutions.co.uk or our chauffeur services.

We are committed to ensuring that your privacy is protected and that your data is handled securely in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: Luxury Chauffeur Solutions Ltd
Company Number: 16663444
Registered Office: Shepherds Court, Flat 71, Shepherds Bush Green, London, United Kingdom, W12 8PW
Email: info@luxurychauffeursolutions.co.uk
Phone: +44 7481 662424

2. What Information We Collect

We may collect and process the following personal data:

  • Contact information: name, phone number, email address, postal address.

  • Booking details: pickup/drop-off locations, travel dates and times, flight details.

  • Payment details: partial payment information processed securely through our payment provider (we do not store full card details).

  • Communications: correspondence through email, contact forms, or phone calls.

  • Website usage data: IP address, browser type, and cookies (for analytics and performance).

3. How We Use Your Information

We use your personal data to:

  • Process and confirm your bookings.

  • Provide chauffeur and transportation services.

  • Communicate with you regarding your journey or inquiries.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity: to provide the services you request.

  • Legal obligation: to comply with tax, accounting, or transport regulations.

  • Legitimate interests: to improve our services and ensure safety.

  • Consent: where you have opted in to receive marketing communications.

5. Data Retention

We retain personal data only as long as necessary for legal, accounting, or service-related purposes.

  • Booking and invoice data: up to 6 years (HMRC requirement).

  • Marketing data: until you withdraw consent.

6. Sharing Your Data

We may share your data with:

  • Professional drivers and staff (only as necessary for your booking).

  • Payment processors and IT service providers.

  • Legal authorities if required by law.

We do not sell or rent your personal data to third parties.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict processing.

  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at info@luxurychauffeursolutions.co.uk.

8. Data Security

We use appropriate technical and organizational measures to protect your information, including encryption, secure payment systems, and access controls.

9. Cookies

Our website uses cookies to improve user experience and analyse website performance. You can disable cookies through your browser settings. For details, see our Cookie Policy (if applicable).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

Contact Us
For questions or data requests, please contact:
📧 info@luxurychauffeursolutions.co.uk
📞 +44 7481 662424

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